Privacy Policy
Effective 2018/09/04
At Letters from the North Pole, we take your privacy seriously — especially since you're trusting us with details about your child.
🔹 What Information We Collect
When you place an order, we collect:
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Your name and email address
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Your child's name (first name only is fine but surname is used in addressing their letters)
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Mailing address
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Optional information to personalize the letters (e.g., pets, favorite hobbies)
- The name of the adult(s) in the child's household if it is not you
🔹 How We Use That Information
We use this information to:
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Personalize and mail your child’s monthly letters
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Communicate with you about your subscription
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Send occasional updates or reminders about our service
We do not sell or share your information with anyone outside our team.
🔹 How We Protect Your Information
We use secure servers and modern tools to keep your data safe.
Only trusted team members working on the letters will ever see your submitted details.
🔹 Email Communication
If you sign up for updates, we’ll send you occasional messages about new content, tips, or special offers.
You can unsubscribe at any time by clicking the link in any email.
🔹 Your Rights
If you ever want us to delete your information or make a correction, just email us at:
santa@lettersfromthenorthpole.com
🔹 Children's Privacy
We only collect personal information about children provided by a parent or guardian.
We do not knowingly collect information directly from children.
🔹 Contact Us
If you have questions about this privacy policy, contact us at:
santa@lettersfromthenorthpole.com